Privacy Policy

01 Data Controller

In compliance with Regulation (EU) 2016/679 of the European Parliament and of the Council (GDPR) and applicable data protection legislation, we inform you that the data controller responsible for processing your personal data is:

02 Data We Collect

Arkify may collect the following categories of personal data depending on how you interact with our website:

03 Purpose and Legal Basis for Processing

We process your data solely for the purposes described below, each supported by a legitimate legal basis under Article 6 of the GDPR:

We will not make any automated decisions that produce significant legal effects on you, nor will we subject you to automated profiling.

04 Data Retention

We will retain your personal data for the time strictly necessary for each purpose:

• Contact form data: maximum 12 months from the last contact, unless there is an ongoing contractual relationship.
• Client data: for the duration of the commercial relationship and, once it ends, for the applicable legal limitation periods (generally 5 years under Spanish civil and commercial law).
• Browsing data: maximum 13 months from collection.
• Email communications: as long as necessary to manage the relationship and up to 3 years from the last exchange.

Once the retention periods have elapsed, data will be securely deleted or anonymised.

05 Recipients and International Transfers

Your data may be shared with the following recipients in the context of service delivery:

• Formspree Inc. — Provider of the contact form management service. Based in the United States, operating under the EU-US Data Privacy Framework. You can consult their privacy policy at formspree.io.
• Web hosting providers — The server hosting the website may process certain access data.
• Public authorities — In the event of a legal, judicial or administrative requirement.

We do not share your data with third parties for commercial purposes without your explicit consent. Any international data transfer is carried out with the appropriate safeguards required by the GDPR.

06 Your Rights

As a data subject, you have the following rights recognised under the GDPR, which you may exercise at any time:

• Right of access: to know what data we process about you and obtain a copy.
• Right of rectification: to correct inaccurate or incomplete data.
• Right to erasure ("right to be forgotten"): to request deletion of your data when, among other reasons, it is no longer necessary for the purpose for which it was collected.
• Right to object: to object to the processing of your data under certain circumstances, particularly when processing is based on legitimate interest.
• Right to restriction of processing: to request that we restrict the use of your data in certain cases.
• Right to data portability: to receive your data in a structured, commonly used and machine-readable format.
• Right to withdraw consent: where processing is based on your consent, you may withdraw it at any time without affecting the lawfulness of prior processing.
• Right not to be subject to automated decisions: not to be subject to decisions based solely on automated processing that produce legal effects.

If you believe that the processing of your data violates applicable law, you have the right to lodge a complaint with the competent supervisory authority in your country. In Spain, this is the Agencia Española de Protección de Datos (AEPD) at www.aepd.es.

07 Cookies and Tracking Technologies

Our website may use cookies and similar technologies. Cookies are small text files stored on your device when you visit a webpage.

You can configure your browser to reject or delete cookies. Please note that disabling certain cookies may affect the functioning of the website.

08 Data Security

Arkify applies appropriate technical and organisational measures to protect your personal data against unauthorised access, accidental loss, destruction or damage, in accordance with Article 32 of the GDPR. These measures include:

• Encrypted data transmission using HTTPS/TLS protocol.
• Restricted access to data only to authorised personnel.
• Use of service providers offering sufficient security guarantees.
• Periodic review of implemented security measures.

However, no Internet transmission system is completely secure. In the event of a security breach affecting your rights and freedoms, we will notify you within the timeframes established by applicable regulations.

09 Minors

Our services are aimed at businesses and professionals. We do not knowingly collect personal data from children under 14 years of age. If you are under 14, you must not provide us with your personal data without the consent of your parents or legal guardians.

If we become aware that we have collected data from a minor without the required consent, we will proceed to delete it immediately. If you believe this has occurred, please contact us at contact@arkify.pro.

10 Changes to This Policy

Arkify reserves the right to modify this Privacy Policy to adapt it to legislative, jurisprudential or business practice developments. Any significant changes will be communicated through our website at least 15 days before they come into effect.

We recommend that you periodically review this page. The date of the last update will always be indicated in the document header. Continued use of the website after the publication of changes implies acceptance thereof.

11 Contact and Complaints

For any queries related to this Privacy Policy, the exercise of your rights or any incident relating to the protection of your data, you can contact us through the following means:

If you are not satisfied with our response, you have the right to lodge a complaint with the competent supervisory authority: